Coronavirus (COVID-19) Updates

Vaccination Makes a Difference

Make a plan, get vaccinated. Learn more: valleyhealthlink.com/vaccine.

Have COVID-19 Symptoms and Need Care?

If you are experiencing any COVID-19 or flu-like symptoms, please contact your Primary Care or Family Medicine provider to schedule an appointment for evaluation and treatment if indicated. If you do not have a Primary Care provider, telehealth or in-person visits are available at all Valley Health Urgent Care locations. Visit vhurgentcare.com to check-in online. A Valley Health Urgent Care provider will evaluate you and perform testing if needed.

Not Experiencing Symptoms but Need a COVID Test?

If you are not experiencing COVID-19 symptoms but need a negative test result for travel, return-to-work, or other reasons, call your Primary Care or Family Medicine provider to schedule an appointment and obtain an order for COVID-19 testing. All Valley Health testing sites require a provider order.

Once you have a provider order for a COVID-19 test, you may visit any of the following locations:

Valley Health Outpatient Lab | Hancock (call upon arrival)

353 North Pennsylvania Ave. Hancock, MD • 240-343-8010
Weekdays: 6am-4:30pm

Valley Health Outpatient Lab Front Royal

120 N. Commerce Ave. Suite 102, Front Royal, VA • 540-635-0713
Weekdays: 7:30am-3:30pm

Valley Health Shenandoah Memorial Hospital (Campus Shed)

759 South Main St. Woodstock, VA • 540-459-1177
Weekdays: 11am-2pm

Valley Health Page Memorial Hospital (Main entrance drive-thru)

200 Memorial Dr. Luray, VA • 540-743-8070
Weekdays: 11am-4pm

Valley Health War Memorial Hospital Outpatient Lab

1 Healthy Way Berkeley Springs, WV • 304-258-1234
Weekdays: 7am-6pm; Weekends & Holidays: 7am-12pm

Valley Health Hampshire Memorial Hospital Outpatient Lab

363 Sunrise Blvd. Romney, WV • 304-822-4561
Weekdays: 9-10am, 6 – 7pm; Weekends: 9-10am

Valley Health Outpatient Lab | Spring Mills

120 Campus Dr. Martinsburg, WV • 681-247-1290
Weekdays: 6am-4:30pm; Weekends: 8am-12pm

Important Reminder: Hospital emergency rooms are needed to care for patients with emergent needs. Individuals needing COVID testing should contact their primary care provider, an urgent care clinic or use an at-home antigen test. Please contact your ordering provider for test results or questions.

Other Actions to Keep Everyone Safe

Visitation Changes

For the safety of our patients, visitors, staff and the broader community, Valley Health's hospitals have revised their visitation policies. Click here for the latest information on our visitation policies.

Stay Healthy During Cold & Flu Season

Because of the COVID-19 pandemic, reducing the spread of respiratory illnesses, like the flu, is more important than ever. Receiving your flu vaccine can save healthcare resources for the care of patients with COVID-19. Visit valleyhealthlink.com/flu for more information on where you can get a flu shot. Along with receiving your flu vaccine, remember to always follow the 3 W’s to prevent the spread:

COVID-19 Medical Services Coverage and Financial Resources

Valley Health is committed to reducing financial barriers, especially in times of uncertainty.

• If you need assistance paying your bill, call 866-414-4576 or email financial.counselor@valleyhealthlink.com. Valley Health customer service and financial counselors are standing by to assist you.
• If you have a bill financed through Commerce Bank, please contact them directly for assistance with your bill.
• If you are uninsured and have a COVID-19 positive diagnosis: Physician ordered testing for COVID-19 symptoms, exposure and/or treatment of COVID-19 including physician telehealth, emergency room, and inpatient care will be covered by the U.S. Department of Health and Human Services (HHS) for services with a primary diagnosis of COVID-19. For more information regarding this program, please visit https://www.hrsa.gov/coviduninsuredclaim